Needle and syringe programs offer far more than clean injecting equipment. For some service users the NSP may be their only contact with a health service. Ensuring staff have the skill and confidence to build effective relationships with clients maximises the chance for that contact to be the catalyst for positive change.
Anex’s team of qualified and experienced trainers are able to run tailored education and training sessions for NSP staff and managers in all states and territories. Fee-for-service training is available to NSP staff and the broader community, welfare and health sectors. Funding from the Victorian Department of Health means sessions are free for Victorian NSP workers.
“We always find the Anex presenters knowledgeable, up-to-date, interesting and ready for questions, never dry or boring. The training has been perfect for our needs and our team enjoy the interactive way the information is delivered.”
Paul Bourke, Health Services Manager, The Salvation Army Crisis Services
Basic NSP survival guide
At times delivering NSP services can be challenging. This session provides an overview on:
- the history and reasoning behind NSPs and how they fit into Australia’s drug policy;
- the financial, social and health benefits of providing NSP;
- the prevention, transmission and treatment of Blood Borne Viruses (HIV, hepatitis B and C);
- drugs injected and equipment used;
- injecting related injury and disease;
- safer using advice and information;
- safe retrieval and disposal of discarded injecting equipment; and
- how to provide an effective NSP service.
Drug trends – What drugs do people use and how?
It is helpful for NSP staff to have a sound understanding of the many names and different forms a drug can take, as well as the potential impacts of drug use. This session includes:
- drug identification and classifications;
- how people use drugs;
- signs and symptoms of the more commonly used substances;
- injecting and filtering equipment; and
- safer using information.
Effective communication and challenging behaviours
Clear and effective communication is the foundation to providing a successful NSP service. This session looks at:
- identifying and exploring behaviours that may be considered challenging (e.g. providing NSP to service users who are substance affected, agitated, pregnant, young etc);
- effective communication and engagement skills;
- practical strategies to manage difficult situations;
- client rights and duty of care;
- planning and prevention; and
- safety and self care.
How to encourage safer drug use
Injecting drugs can cause health problems. This session will explore:
- drug use techniques and alternative routes of administration;
- how people who inject drugs use needles and other equipment;
- recognising injecting-related health risks; and
- preventing blood borne virus transmission and bacterial/fungal infections.
How to make meaningful and effective interventions
NSP workers are often in a position to provide clients with critical health information and referrals, and it is important NSP staff can identify and embrace these opportunities. This session will:
- identify key principles for brief or opportunistic interventions;
- explore the ‘stage of change’ model and its application in frontline settings;
- identify and address barriers to change; and
- discuss effective referrals to other health and social services.
Working well with substance affected people
Working with people who are substance affected can be challenging. This session provides participants with knowledge and skills to:
- recognise the signs and symptoms of intoxication with different drugs (including methamphetamines);
- work with intoxicated clients in a safe and effective manner;
- apply duty of care and ethical practice principles; and
- implement emergency responses as appropriate.
Anex provided us with a great training session, the training was up-to-date and so relevant for our needs. Thanks Anex for a great informative training session, it was of extreme benefit to the NSP staff.
– Tammy Waters, Directions ACT